A high-profile family with three homes across California is seeking a highly organized, proactive, and discreet House Operations Manager to oversee multiple high-standard properties and manage household operations for a busy family. The ideal candidate thrives in complex environments, has exceptional operational oversight, and can coordinate staff, vendors, and logistics with precision and care.

Key Responsibilities:

1. Property Infrastructure & Maintenance

Develop and maintain a preventative maintenance program across all properties (HVAC, plumbing, roofing, irrigation, pest, and electrical).
Schedule quarterly inspections and ensure all service contracts are current.
Build and maintain a vetted vendor roster with backup options.
Track warranties, ongoing repairs, and manage repair bids (2–3 per project) with recommendations and completion verification.
Document property conditions and repairs with photo archives.
Oversee landscaping, grounds maintenance, seasonal planting, tree health, irrigation, drainage, and fire safety compliance (especially Ojai).

2. Household Staff Management

Own full lifecycle of household staff: hiring, onboarding, role definition, trial days, offer letters, and SOPs.
Conduct weekly check-ins with nannies, housekeepers, and other staff, managing performance, task lists, and quality control.
Handle payroll coordination, PTO tracking, tax compliance, and liaison with accountants.

3. Travel & Relocation Between Homes

Prepare homes before arrivals: stock household items, prepare fridge, set linens, adjust AC/heating, ready cars, manage dog logistics, mail forwarding, and security checks.
Manage package deliveries and household readiness for travel or relocation.

4. Vendor & Project Coordination (Non-Construction)

Oversee interior installations, furniture deliveries, appliance coordination, art handling, and security system maintenance.
Manage cleaning crews, window washing, pool service, generator maintenance, EV charger installs, tech setups, and smart home systems.

5. Systems & Documentation

Maintain central property dashboards (Notion, Airtable, or similar).
Keep vendor databases, emergency contacts, insurance documents, permits, HOA compliance, budgets, and monthly spend trackers up to date.
Provide variance analysis vs budget and track upcoming maintenance and capital improvements.

6. Inventory & Household Logistics

Maintain household inventory, restocking systems, seasonal wardrobe swaps, nursery prep, equipment setup, car seats, travel kits, gift inventories, and emergency kits.

7. Crisis Management

Respond calmly and effectively to unexpected events: burst pipes, power outages, appliance failures, contractor or staff no-shows, dog emergencies, package theft, or HOA issues.

8. Budget Oversight

Provide monthly reporting for property-specific expenses, staff costs, vendor costs, major repair forecasts, and capital improvements.

9. Children-Specific Infrastructure (Next Phase)

Coordinate nanny schedules, backup nannies, night nurses, pediatricians, baby gear setup, travel cribs, quiet hours, safety proofing, and inventory tracking (formula, supplies, etc.).

Qualifications & Traits:

Proven experience (House Manager) managing household staff (housekeepers, nannies, chefs, etc.) and multiple properties.
Strong operational and systems oversight, including maintenance schedules, inventory, and vendor management.
Clear, assertive communication with authority but without ego.
Discretion, loyalty, and the ability to handle sensitive family matters.
Highly organized, proactive, and able to run operations with minimal supervision.
Comfortable in high-expectation environments with multiple moving parts.

*Your resume MUST have experience in this field to be considered